What is the Keystroke-Level Model (KLM)?

Can the KLM model predict task times on mobile devices?

  • While Li and Holleis both agree that the KLM model can be applied to predict task times on mobile devices, Li suggests further modifications to the model, by introducing a new concept called operator blocks. These are defined as "the sequence of operators that can be used with high repeatability by analyst of the extended KLM.”.

What is the difference between GOMS and KLM?

  • The KLM is based on the keystroke level, which belongs to the family of GOMS models. The KLM and the GOMS models have in common that they only predict behaviour of experts without errors, but in contrast the KLM needs a specified method to predict the time because it does not predict the method like GOMS.

What happens if my KLM Flight is cancelled or delayed?

  • Book your KLM flight now and change your booking at no extra cost. Depending on if your flight was cancelled, you can request a travel voucher or a cash refund. Curious to know what we do to become a more sustainable airline?

image-What is the Keystroke-Level Model (KLM)?
image-What is the Keystroke-Level Model (KLM)?
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